Current Lines

Tuesday, March 13, 2012

An Old Friend Returns Home

I received a call yesterday from US Air.

A strange voice on the other end asked, "Mr Duck, are you missing a bag?"

"Why yes, yes I am'" I replied.

"Do you know a John Hanson?" he asked.

"Nope. Never heard of him. Why?"

"Because the airline put his scanned tag on your bag."

"And I would assume that airline, which is American, is the one you work for?" I replied.

"No sir. I'm with US Air in Fayetteville North Carolina," he answered.

"North Carolina? That's a long way from Las Vegas!" I said.

"Yes sir."

"How did it get on your airline?"

"I don't know sir. You might find your answer at the Dallas airport."

"Well, I'm sure glad it turned up!"

"Yes sir, me too. What is your closest airport?" he asked.

"Waco, Texas."

"I'll have to put it on an American flight in order to get it to you."

"Oh crap! That's how it ended up in Fayetteville, 10 days later."

"How about I just send it directly to your address by Federal Express?" That way I know you'll get it."

"You're my hero sir. Thank you!"

So not only did AA lose my bag, they managed to put it on a rival airline. Not to mention they missed their target by 3000 miles.

Dumbasses.

But, I'm happy to have the bag back. I can't wait to see how many air miles it's racked up in the last week and a half!

7 comments:

  1. Yes, the most amusing part of this whole story is the fact that it ended up on a completely different airline.
    I can see it being on American and going to the wrong area via a bad tagging or whatever, but not even staying with the same company - that is pure awesome!

    However, glad you are getting it back.

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  2. I picture it coming to you with a bunch of those old fashioned stickers that movies used to convey a whole bunch of travel in a short amount of time...anyway congrats on the return of your heroin and snuff porn. I mean, suitcase.

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  3. Can they offer you any compensation? I mean besides the inconvenience, you were probably out of pocket some expenses.

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  4. Wouldn't it be awful to find out that your bag had a better vacation than you did?

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  5. @ grrouchie- Yeah, a bag smart enough to change airlines is pretty impressive!

    @ G-Man- Shhhhhhhhh.

    @ MOJO- I don't really expect an offer, but I am going to insist that my $25 handling (mis-handling?) fee be refunded.

    @ Rob- :o)

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  6. That's annoying. What is scary is that the same people who define baggage handling are the same one that define maintenance standards.

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  7. Good to see you finally got your luggage back. I have almost always had good luck with luggage, so no ranting on the airrlines by me.

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